1. Return Policy

We offer a 7-day return policy for our all products. If you are not completely satisfied with your purchase, you may return the item within 7 days of receiving it, provided it meets the following conditions:

  • The product is unused, in its original packaging, and in the same condition as it was received.
  • The return must include all original tags, labels, and accessories.

To initiate a return, please contact our customer service team at vhidesmerchandise@gmail.com within 7 days of receiving your item. We will provide instructions for returning the product.

2. Exchange Policy

If you would like to exchange your item for a different size, color, or style, you can do so within 7 days of receiving it. The product must meet the same conditions as outlined in the Return Policy above. Please reach out to us at vhidesmerchandise@gmail.com to request an exchange, and we will guide you through the process.

  • If the requested item for exchange is out of stock, we will offer a replacement or a full refund as per your preference.

3. Refund Policy

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 7–10 business days.

Note:

  • Shipping fees for returning the product are the responsibility of the customer unless the product arrived damaged or defective.
  • Sale items are final and not eligible for returns or exchanges.

4. Damaged or Defective Items

In the unlikely event that your item arrives damaged or defective, please contact us immediately with photos and a description of the issue. We will work quickly to resolve the problem, offering a replacement or full refund, including shipping costs.

For any further questions or clarifications, please don’t hesitate to contact us at vhidesmerchandise@gmail.com.

Need help?

Contact us at vhidesmerchandise@gmail.com for questions related to refunds and returns.